Ambii account and data deletion

Request account and data deletion

You can request deletion without reinstalling Ambii. Email JCA02.LLC@gmail.com — request Ambii account deletion. If an email app does not open, copy the address into your email service and use the subject “Ambii account deletion”. Sending an email does not itself delete an account.

Verify ownership safely

We need to verify that the request concerns your own Ambii account before removing account data. If possible, contact us from the email associated with that account. Email possession alone is not our authorization to erase a different account. We will explain the verification steps. Never send passwords, sign-in codes, payment-card numbers or purchase tokens.

What the request covers

The request covers your Ambii authentication account and associated synchronized settings, along with account-linked records held by our service providers where eligible for deletion. Signing out and uninstalling do not complete this process. We confirm completion only after required operations have been checked; if work is still pending, we will say so.

Subscriptions and purchases

Account deletion does not automatically cancel a Google Play subscription or issue a refund. Manage billing separately in Google Play subscription settings. You do not need to buy anything to request deletion. We do not silently transfer purchases to another Ambii identity. Contact support before deletion if you need to understand the impact on account-based purchase restoration.

Records that may need to remain

Some transaction or security records may need to remain for a specific legal, accounting, fraud-prevention or dispute purpose. We will identify any applicable exceptions and retention period in our response. We do not claim that deleting an Ambii account erases Google Play order history or cancels the store’s own recordkeeping. Retained records must not grant listening access or silently recreate a deleted account.

Progress and completion

Jean Carlos Alcantara LLC (JCA LLC) handles requests manually through JCA02.LLC@gmail.com. A request, an ownership check, pending provider work and confirmed completion are different stages. We will respond with the status and explain any remaining work or retention exception. Do not treat an email draft or delivery receipt as completion.

Read the Ambii privacy policy or contact MoriAstra.